Legal & Policy

r77 Terms and Conditions — Know Your Rights and Responsibilities

These terms govern your use of the r77 platform. Reading them properly means you know exactly where you stand — what r77 promises you, and what r77 expects from you as a player.

Last updated: January 2025

Important Notice

By registering an account or placing any bet on r77, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use the r77 platform.

What These Terms Cover

These are the six most important areas covered by r77's Terms and Conditions. Each one is explained in full in the sections below.

Account Eligibility

You must be 18 or older to register on r77. One account per person is permitted. r77 reserves the right to verify your identity at any time and suspend accounts that violate eligibility rules.

Deposits & Withdrawals

r77 processes deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are subject to minimum and maximum limits. Withdrawals are processed to the same payment method used for the deposit.

Bonuses & Promotions

All bonuses on r77 are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. r77 reserves the right to modify or withdraw any promotion at any time.

Game Rules & Fairness

All games on r77 use certified random number generators. Game results are final once confirmed. In the event of a technical fault during a game round, r77's decision on the outcome is final.

Account Security

You are responsible for keeping your r77 login credentials secure. r77 will never ask for your password. Any activity on your account is your responsibility unless you have reported a security breach to r77 support.

Responsible Gaming

r77 provides deposit limits, session limits, and self-exclusion tools. Players who show signs of problem gambling may have their accounts restricted. r77 takes its duty of care to players seriously.

Please read carefully: These Terms and Conditions ("Terms") form a legally binding agreement between you and r77. By accessing or using the r77 platform — including the website, mobile site, and app — you agree to be bound by these Terms. If you are unsure about any part of these Terms, contact r77 support before proceeding.

01 General Terms

These Terms and Conditions apply to all users of the r77 platform, including the r77 website at r77.live, the r77 mobile site, and the r77 Android app. r77 is an online gaming and sports betting platform operated for players in Bangladesh. By using r77 in any capacity — browsing, registering, depositing, or placing bets — you confirm that you have read and accepted these Terms in full.

r77 reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised date. Continued use of r77 after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

These Terms are written in English. In the event of any conflict between an English version and any translated version, the English version takes precedence. r77 operates under applicable gaming regulations and maintains compliance standards across all aspects of the platform.

02 Account Registration

Eligibility Requirements

To register an account on r77, you must meet all of the following conditions:

  • You must be at least 18 years of age at the time of registration.
  • You must be registering for personal use only, not on behalf of another person.
  • You must not already hold an active r77 account.
  • You must provide accurate and truthful information during registration.
  • You must not be on any self-exclusion list or have been previously banned from r77.

One Account Per Person

r77 strictly enforces a one-account-per-person policy. Duplicate accounts — whether registered under the same name, phone number, payment method, device, or IP address — are not permitted. If r77 identifies duplicate accounts, all associated accounts may be suspended and any balances forfeited pending investigation.

Account Verification

r77 may request identity verification at any point, including before processing withdrawals or when unusual account activity is detected. Verification may require you to provide a copy of a government-issued ID or proof of payment method ownership. Failure to complete verification within a reasonable timeframe may result in account suspension.

Keep your details accurate: If your contact number or payment details change, update your r77 account immediately. r77 is not responsible for failed transactions or missed communications caused by outdated account information.

03 Deposits & Payments

r77 accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). Deposits from third-party accounts are not permitted; the payment account used must belong to the registered r77 account holder.

Deposit Limits

Minimum and maximum deposit limits apply and are displayed at the time of transaction. r77 reserves the right to adjust these limits at any time. Players may also set their own deposit limits through the responsible gaming tools in their account settings.

Processing Times

Deposits via bKash, Nagad, and Rocket are typically credited to your r77 account instantly. In rare cases where a deposit is delayed, contact r77 support with your transaction reference number. r77 will investigate and resolve confirmed deposit issues promptly.

  • Deposits are credited in BDT at the time of transaction.
  • r77 does not charge fees on deposits, though your payment provider may apply their own charges.
  • Deposits made in error cannot be reversed once credited to your r77 account balance.
  • r77 reserves the right to refuse or reverse deposits that appear suspicious or fraudulent.

04 Withdrawals

Withdrawals on r77 are processed to the same bKash, Nagad, or Rocket account used for the most recent deposit. This policy exists to prevent money laundering and protect player funds. Withdrawal requests to a different payment account will not be processed without additional verification.

Withdrawal Conditions

  • Your account must be fully verified before your first withdrawal is processed.
  • Any active bonus wagering requirements must be completed before bonus-derived funds can be withdrawn.
  • Minimum withdrawal amounts apply and are shown at the time of request.
  • r77 targets a withdrawal processing time of under five minutes for standard requests.
  • Withdrawals may take longer during periods of high volume or when additional verification is required.

Withdrawal Limits

Daily and weekly withdrawal limits apply to all r77 accounts. These limits are displayed in your account settings. Players who consistently reach withdrawal limits may contact r77 support to discuss limit adjustments, subject to account verification status.

Important: r77 reserves the right to delay or withhold withdrawals pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms. Players will be notified if their withdrawal is placed under review.

05 Bonuses & Promotions

r77 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, in addition to these general Terms. Where there is a conflict between promotion-specific terms and these general Terms, the promotion-specific terms take precedence for that promotion.

Wagering Requirements

Bonus funds credited to your r77 account are subject to wagering requirements before they can be withdrawn. The wagering requirement for each bonus is stated clearly in the promotion details. Until the wagering requirement is met, bonus funds and any winnings derived from bonus funds cannot be withdrawn.

Bonus Eligibility & Restrictions

  • Welcome bonuses are available to new r77 players on their first deposit only.
  • Reload bonuses and ongoing promotions are available to eligible existing players as specified in each offer.
  • r77 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be transferred between accounts or combined unless explicitly stated.
  • Players found to be abusing bonus offers — including through multiple accounts or coordinated betting — will have bonuses voided and may have their accounts suspended.
  • Free spins and free bet credits are subject to the same wagering requirements as cash bonuses unless stated otherwise.

Check the details: Before claiming any r77 bonus, read the specific terms for that promotion. Wagering requirements, eligible games, time limits, and minimum odds all vary between offers. r77 support can clarify any bonus terms on request.

06 Betting & Game Rules

All bets placed on r77 are subject to the specific rules of the game or market being played. Game rules are accessible within each game on the r77 platform. It is your responsibility to understand the rules of any game before placing a bet.

Bet Acceptance & Settlement

r77 reserves the right to refuse or limit any bet at its discretion. Bets are only confirmed once you receive a confirmation from the r77 platform. Unconfirmed bets are not valid. Once a bet is confirmed and the game round or event has started, bets cannot be cancelled.

Technical Faults

In the event of a technical fault, disconnection, or system error during a game round or bet, r77 will investigate using server-side records. r77's decision on the outcome of any disputed round is final. Where a fault prevents a game round from completing, the bet stake will be returned to the player's account.

  • Game results displayed on the r77 platform are final once the round is confirmed server-side.
  • Obvious errors in odds or game payouts — including software errors — do not create a valid claim for winnings.
  • r77 reserves the right to void bets placed on markets or games affected by data errors.
  • Sports betting markets are settled according to official results from the relevant governing body.

07 Prohibited Conduct

The following activities are strictly prohibited on r77. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to relevant authorities.

  • Registering more than one account on r77.
  • Providing false or misleading information during registration or verification.
  • Using r77 for any form of money laundering or financial crime.
  • Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
  • Using automated software, bots, or scripts to interact with the r77 platform.
  • Colluding with other players to manipulate game outcomes or betting markets.
  • Abusing bonus offers through coordinated or systematic exploitation.
  • Attempting to access another player's r77 account without authorisation.
  • Engaging in any conduct that disrupts the r77 platform or other players' experience.
  • Allowing a minor (under 18) to access or use your r77 account.

Zero tolerance: r77 takes prohibited conduct seriously. Accounts found in violation of these rules will be suspended immediately. Any funds in a suspended account will be held pending investigation. r77 cooperates fully with law enforcement where criminal activity is suspected.

08 Account Suspension & Closure

r77 reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, if there is reasonable cause to believe that the account holder has breached these Terms or engaged in prohibited conduct.

Voluntary Account Closure

You may request to close your r77 account at any time by contacting r77 support. Before closure, any pending withdrawals will be processed and any remaining balance returned to your registered payment method. Accounts closed voluntarily can be reopened on request, subject to r77's standard verification process.

Suspended Account Balances

If your account is suspended due to a suspected breach of these Terms, your balance will be held pending investigation. If the investigation confirms a breach, r77 reserves the right to forfeit some or all of the account balance. If no breach is confirmed, your balance will be returned and your account reinstated or closed as appropriate.

09 Responsible Gaming

r77 is committed to promoting responsible gaming among all players. Gambling should be an enjoyable activity, not a source of financial stress or harm. r77 provides a range of tools to help players manage their gaming activity.

Available Tools

  • Deposit limits: Set daily, weekly, or monthly deposit limits from your account settings.
  • Session limits: Set a maximum session duration after which you will be automatically logged out.
  • Cooling-off period: Take a short break from r77 for a defined period without permanently closing your account.
  • Self-exclusion: Permanently exclude yourself from r77 if you feel you need to stop gambling entirely.

If r77 identifies patterns of play that suggest a player may be experiencing gambling-related harm, r77 reserves the right to proactively apply account restrictions, including deposit limits or temporary suspension, in the interest of player welfare. For more information, visit the Responsible Gaming page.

10 Privacy & Data

r77 collects and processes personal data in accordance with its Privacy Policy. By registering on r77, you consent to the collection and use of your personal data as described in the Privacy Policy. r77 does not sell personal data to third parties.

r77 uses your data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. r77 may also use your data to send you promotional communications, which you can opt out of at any time through your account settings. For full details, read the Privacy Policy.

11 Limitation of Liability

r77 provides the platform on an "as is" basis. While r77 makes every effort to ensure the platform is available and functioning correctly at all times, r77 does not guarantee uninterrupted access or error-free operation.

  • r77 is not liable for losses caused by technical faults, connectivity issues, or third-party service failures beyond r77's reasonable control.
  • r77 is not liable for any indirect, consequential, or special losses arising from your use of the platform.
  • r77's total liability to any player in connection with any single incident is limited to the value of the bet or transaction in question.
  • Nothing in these Terms limits r77's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

12 Changes to These Terms

r77 may update these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated date. r77 will make reasonable efforts to notify players of significant changes via email or an in-platform notification.

Your continued use of r77 after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using r77 and contact support to close your account.

Stay informed: r77 recommends bookmarking this page and checking it periodically. The "Last updated" date at the top of this page will always reflect when the Terms were most recently revised.

13 Contact r77

If you have any questions about these Terms and Conditions, or if you need clarification on any point before using r77, the support team is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available directly within the r77 platform after login.
  • Response time: r77 support aims to respond to all queries within one hour.

For responsible gaming support, visit the Responsible Gaming page. For information on how r77 handles your data, visit the Privacy Policy page.

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